Refund Policy

Effective Date: September 2026

RELEVORA LLC sells digital products that may include downloadable eBooks, templates, worksheets, prompts, frameworks, and related digital resources.

Digital Purchases

Because digital products can generally be accessed or downloaded shortly after purchase and cannot be physically returned, sales are generally final once the digital product has been delivered or access has been provided, except where a refund is required by applicable law or under the circumstances described below.

Refund Requests We Will Review

• Duplicate charges.
• An incorrect charge.
• Failure to receive or obtain access to the purchased product after reasonable troubleshooting.
• A materially defective or corrupted digital file that RELEVORA cannot replace or correct.
• Another circumstance in which applicable law requires a refund.

A change of mind after receiving or accessing the digital product generally does not qualify for a refund, to the extent permitted by applicable law.

How to Request Assistance or a Refund

Contact support@relevorahq.com and provide the email address used for the purchase and sufficient information for us to identify the transaction and understand the issue.

Mandatory Consumer Rights

Nothing in this Refund Policy limits any mandatory consumer right or remedy that cannot legally be waived.

Approved Refunds

Refunds that are approved will ordinarily be returned through the original payment method, subject to the payment processor’s processing times.

Contact

RELEVORA LLC
support@relevorahq.com
relevorahq.com